Privacy Policy
Effective Date: May 31, 2026
Last Updated: May 31, 2026
At Astracular.com (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Place an order (name, email address, shipping address, phone number, payment details)
- Create an account on our website
- Contact us for support
- Sign up for our newsletter or promotions
We also automatically collect certain technical data when you visit our site, including:
- IP address and browser type
- Pages visited and time spent on the site
- Referring website or search terms
- Device type and operating system
This data is collected through cookies and similar tracking technologies. See Section 6 for more information about cookies.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations, shipping updates, and delivery notifications
- Respond to customer service inquiries
- Send promotional emails and newsletters (only if you have opted in)
- Improve our website, products, and customer experience
- Detect and prevent fraud or unauthorized activity
- Comply with legal obligations
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
- Service Providers: We work with trusted third-party vendors (such as payment processors, shipping carriers, and email service providers) who access your data solely to provide services on our behalf. They are contractually obligated to protect your information.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request.
- Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that transaction.
4. Payment Information
All payment transactions on Astracular.com are processed by third-party payment processors (such as Stripe or PayPal). We do not store your full credit card number or sensitive payment details on our servers. Payment processors operate under their own privacy and security policies.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including to comply with legal, accounting, or reporting requirements. Order records are typically retained for a minimum of 7 years in accordance with applicable tax and business laws.
6. Cookies
Our website uses cookies — small text files stored on your device — to enhance your browsing experience. We use cookies to:
- Remember items in your shopping cart
- Keep you logged in to your account
- Analyze site traffic and usage through tools like Google Analytics
- Deliver relevant ads and promotions (if applicable)
You can control or disable cookies through your browser settings. Note that disabling cookies may affect certain features of the site, such as your shopping cart.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal data, including:
- The right to access the personal data we hold about you
- The right to request correction of inaccurate data
- The right to request deletion of your data, subject to legal obligations
- The right to opt out of marketing communications at any time
To exercise any of these rights, please contact us at missioncontrol@astracular.com. We will respond within 30 days.
8. Children’s Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top. Your continued use of the site after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: missioncontrol@astracular.com
- Mailing Address: Astracular, 6 Eagle Court, Whiting, NJ 08759
- Website: Astracular.com